Frequently Asked Questions

What is the difference between an Osteopath and a Chiropractor?


This is quite a difficult question to answer, and there are probably more similarities than differences as they are both forms of manual therapy. Certainly the way the two professions are practiced in the UK are quite similar.




What are Visceral Osteopaths and Cranial Osteopaths?


Visceral osteopathy and cranial osteopathy are techniques used within normal osteopathic practice. They are not separate professions in their own right.




How many Treatment Sessions would be recommended?


This will depend on the type of condition, how long its been around, your lifestyle and how healthy you are, as all these factors can also affect rates of healing. Acute symptoms might need only a couple of treatments, but more chronic long term problems might take up to 5 or 6 sessions, occasionally more. At your first session you will be advised as to the estimated number of treatments anticipated.




Do I need to see my Osteopath for regular maintenance visits


The aim of a course of treatment would be to resolve the problem and equip you to self manage the return of any symptoms. In some cases your management may require some additional input with maintenance visits. This would be worked out on a case by case basis and the most appropriate interval agreed. In some instances patients prefer to return for maintenance when they start to feel the return of symptoms but before the problem develops too far.




Is Osteopathic treatment painful?


In general, no and we always ensure any discomfort is kept at acceptable levels to you. There may be some mild aching or a slightly "bruised" feeling after treatment. Many patients feel freer and more comfortable almost immediately.




Do you get in touch with my Doctor?


Yes we do if further investigations or a referral is required, but not automatically and any contact with your GP would be with your prior consent.




Do you treat children?


Yes we treat children of all ages from newborn through to late teens. The only requirement is that the child must be accompanied by a responsible adult who can legally give permission for the child to receive treatment.




What should I expect at my first appointment?


After taking a detailed medical history, I will need to assess the area of pain and some related body areas - for example, if you have ankle pain, I may need to examine your lower back, and with shoulder pain, I may need to assess the mobility in your upper back and neck. Please wear or bring comfortable, loose clothing that allows movement - shorts or leggings for example. After a thorough assessment I will discuss with you your diagnosis and proposed treatment plan. You will have time to ask any questions, and if you are happy to proceed we will begin your treatment. Please note that the case history taking and examination will take up most of the time on the first visit, which is perfectly normal in the run of events.




Can I bring a friend / chaperone?


You are welcome to bring a friend or relative with you into the treatment room if it makes you feel more comfortable. Please be aware that they will hear what we are discussing, which will include your medical history.




Do I need to bring anything with me?


Bring with you a note of any medications (or the medications themselves) either prescribed or over the counter including any homoeopathic or herbal remedies you are using. It will aid in assessing your condition and in reaching a correct diagnosis.




How long is a typical appointment?


The session will last for approximately 30-45 minutes. However, please note that appointment lengths may vary as some conditions need extra time and some require less time. The important point to remember is that your osteopath aims to achieve the maximum benefit for your condition during each treatment session.




What about if I am insured?


If you are insured you are expected to settle the bill for each visit yourself (unless otherwise agreed that the osteopath will claim direct from your insurers) and you will be given a receipt so that you can reclaim the fee from your insurance company.




Something's cropped up and I can't make my appointment.


If for any reason you decide not cannot make your appointment, please call as soon as possible to cancel as we can then give it to another patient. Appointments cancelled with less than 24 hours notice will generally be charged at the full normal rate.




How do I pay?


Payment is by card, cash or cheque at each appointment.




How many treatments will I need?

Most adults need between 3 and 6 sessions usually on a weekly basis. I will space your treatment sessions further apart as quickly as possible so you don’t spend money unnecessarily.

Each person is different and I will discuss with you your realistic recovery time. A long term problem may require more sessions. Sometimes people like to have a treatment every so often as ‘maintenance’ to reduce their likelihood of problems.




Do you provide your services in commuter hours?


Yes we do - please phone or email for details of when and to book an appointment.




Do you provide mother and baby sessions?


Yes we do - please ring or email for an appointment.





© Martin File - Martin File Osteopathy 2020

Coach House Syndale Park, London Road, Faversham. Kent. ME13 0RH

Tel: 07970 627 762

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